Moderator’s Lab exists to help researchers, product teams, and founders lead more confident, structured conversations with users.

Built by real moderators with years of experience conducting interviews across industries like fintech, healthcare, education, real estate, and government, Moderator’s Lab distills the best of UX research, HCI, and market research practices into simple, practical tools you can actually use.

Whether you're brand new to user interviews or just want to sharpen your craft, we create resources that help you:

• Ask better questions

• Structure smoother sessions

• Dig deeper into what users think, feel, and do

• Turn raw conversation into real insight

Our frameworks are informed by the best of UX and market research practices — drawing inspiration from trusted sources like design thinking principles, usability research standards, and human-centered design literature — and made accessible for anyone doing research

Who We Serve:

• UX researchers leveling up their moderation skills

• Product managers running their own discovery

• Designers validating early concepts

• Founders conducting customer interviews

• Anyone who needs to uncover human insight through conversation

What We Offer:

• Interview templates

• Question banks

• Moderation toolkits

• Reflection and synthesis guides

• Courses (coming soon)

Whether you’re running a scrappy startup or embedded in a cross-functional product team, Moderator’s Lab helps you lead sessions that aren’t just polite — they’re powerful.